Blessing in Disguise? Environmental Shocks and Performance Enhancement


ShanghaiTech SEM Working Paper No. 2018-012

Sumit Agarwal

National University of Singapore - Department of Finance and Department of Real Estate

Long Wang

ShanghaiTech University - School of Entrepreneurship and Management

Yang Yang

The Chinese University of Hong Kong - School of Hotel and Tourism Management, CUHK Business School


This paper studies how hotels and their guests respond to exogenous detrimental environmental shocks. We employ a unique dataset of online reviews covering all the hotels in Singapore and Hong Kong from three prominent hotel-booking platforms...

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Keywords: Air pollution, Productivity, Performance, Tourism, Information and Learning

Date Written: June 20th, 2018

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